Contact
We’re here to help with downloads, access, and questions.
Contact support
Email us at theimamcollective@gmail.com.
Response time: 24–48 hours (often faster).
Common reasons people contact us
- Download link not working or email not received.
- File won’t open / printing questions.
- Bundle questions (what’s included, age range, how to use).
- Refund request (see Refund Policy).
- Affiliate program questions.
Before you email
- Check your spam/promotions folder for the Gumroad email.
- Try downloading with a different browser/device.
- Disable VPN/ad-blocker temporarily.
Include this in your message
- Your Gumroad receipt email (or order ID).
- The product/bundle name.
- A short description of the issue + screenshots if possible.